Terms & Conditions
Due to our products being hand made in nature, some of our product dimensions will have a +/- 20mm tolerance during manufacture. Please be aware of this as there is a slight chance that it may impact fitment on ex-military and/or historical vehicles. Our patterns are legacy documents, some of which are over 30 years old and conform to the original artefact for which it was designed. We cannot guarantee that our canopies, trailer covers, or other such material conforming products will maintain a “perfect fit” on your vehicle due to, but not limited to the following; potential after market modifications performed by the ADF on vehicles during service, general wear and tear of the vehicle over an extended period of time and potential modifications performed by private owners over the life of the vehicle. We please ask you to bear this in mind prior to purchasing as to align your expectations of our products when fitting to your vehicle.
In certain circumstances, we may need to reject your order. This may happen where if there is an error in the price or the product description posted on our website.
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Use of Information
Privacy and registered members
As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Information from Users
By using our website, you consent to allow advertising / marketing partners to use data for advertising and marketing purposes. Any information shared with these partners will be only used in relation to our companies specific marketing communications and will not be used for third party communications.
Cookies and Applets
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Links to other sites
We provide links to websites outside of our websites, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.
Problems or questions
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website: www.privacy.gov.au
Use of images
We may feature product and social photographs taken by us and our customers at various locations and promotional venues across the website. These photographs are taken with the permission of the subjects. If you would like a photo removed, please contact us via the contact us page.